Job post summary

Date posted: November 11, 2025

Pay: $19.00 - $21.00 per hour

Job description:

As a Front Office Administrator, you will play a vital role in ensuring the clinic operates efficiently and that patients feel welcomed and cared for. You will manage both administrative and patient-facing duties, serving as the first point of contact for patients in person or over the phone. Your work will be essential to maintaining smooth operations, accurate records, and a positive patient experience.

Key Responsibilities:

• Greet patients and visitors warmly, creating a welcoming atmosphere.

• Protect patient confidentiality and ensure compliance with HIPAA regulations.

• Check patients in and out efficiently, collect co-pays, and verify insurance information.

• Schedule new patient appointments, follow-ups, in-office testing, and procedures.

• Obtain, update, and maintain accurate patient identification, demographics, and account information.

• Manage a multi-line telephone system efficiently, route calls appropriately, minimize hold times, and take accurate messages.

• Provide comfort to patients and address questions to the best of your ability.

• Keep providers, medical assistants, and staff informed of scheduling changes, patient updates, and potential service delays.

• Maintain front office supplies and update supply lists as needed.

• Coordinate transportation for patients when required.

•Assist with medical emergencies if needed.

• Ensure the cleanliness and organization of the front desk, waiting area, and common areas.

Qualifications:

• High school diploma or equivalent required.

• Prior experience in a medical front office preferred.

• Excellent customer service skills and a professional, pleasant phone demeanor.

• Strong communication, interpersonal, and organizational skills.

• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.

• Compassionate, empathetic, and patient-focused attitude.

• Proficiency with basic computer skills and electronic health record (EHR) systems.

• CPR/BLS certification preferred.

Compensation & Benefits:

• Pay: From $19.00 - $21.00 per hour (DOE)

• Full-time, 40 hours per week

• Dental, Health, and Vision insurance

• Paid Time Off (PTO)

Schedule:

• Monday – Friday, 8:00 AM – 5:00 PM

Work Location:

• La Quinta, CA 92253 (Ability to commute or relocate required)

Job Type: Full-time

Work Location: In person