Job post summary

Date posted: March 6, 2026

Pay: $19.00 - $20.00 per hour

Job description:

Customer Service Representative with experience in Construction

Location: Lake Elsinore, CA

Hourly Rate: $20.00 per hour

Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Job Summary

The company provides portable toilets, temporary power, and storage containers for construction sites, concert venues, and other events. We are seeking a dedicated Customer Service Representative (CSR) with experience in construction-related customer service to join our team. The CSR will handle customer inquiries, order entries, and follow-ups to ensure excellent service and customer satisfaction.

Responsibilities

• Process order entries efficiently from email, phone, or fax submissions
• Follow up with customers regarding order status, delivery dates, and inquiries
• Utilize Excel and Outlook to manage and organize customer-related information
• Demonstrate excellent phone etiquette with a professional and friendly demeanor
• Provide top-notch customer service to ensure customer satisfaction

Requirements

• Previous customer service experience in a construction environment is preferred
• Familiarity with soft collection practices is a plus
• Proficiency in Microsoft Excel and Outlook
• Strong communication skills and a pleasant phone presence
• Ability to multitask and prioritize tasks effectively

Benefits:

 

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

 

Application Question(s):

 

• Do you have previous customer service experience in a construction environment?
• Have you ever processed orders and followed up with customers by phone or email?
• Are you proficient in Microsoft Excel and Outlook?
• Do you have experience with soft collection practices (e.g., politely following up on overdue invoices)?

 

Language:

 

• English (Preferred)

 

Work Location: In person