Local neighborhood hub for shipping, printing, mailbox rentals, and creative services is looking for a Customer Service Representative. We pride ourselves on excellent customer service and delivering solutions that make our clients’ lives easier.

Position Overview:
We are seeking a motivated Customer Service Representative to join our team. The ideal candidate will have experience with Adobe, Microsoft Publisher, or other graphic/photo editing programs. You will be the first point of contact for our customers, providing exceptional service while assisting with shipping, printing, and design requests.

Key Responsibilities:

• Greet and assist customers in a professional and friendly manner.
• Provide guidance on shipping options (UPS, FedEx, USPS, DHL, etc.) and prepare shipments.
• Manage mailbox rentals, including sorting and distributing mail.
• Operate POS systems and process transactions accurately.
• Assist customers with printing, graphic design, and photo editing projects using Adobe, Publisher, or Photoshop.
• Maintain store cleanliness and ensure supplies are stocked.
• Resolve customer inquiries, escalating issues as needed.
• Support general store operations and team goals.

Qualifications:

• Previous customer service or retail experience preferred.
• Strong computer skills, with proficiency in Adobe Suite, Microsoft Publisher, or Photoshop.
• Excellent communication and interpersonal skills.
• Detail-oriented, able to multitask in a fast-paced environment.
• Dependable, punctual, and a team player.
• Ability to lift up to 40 lbs as needed.

Pay Rate: $18.00/hr (Temp-to-Hire)

Schedule: Monday – Friday, 9:00 AM – 5:00 PM