Job post summary

Date posted: October 6, 2025

Pay: $20.00 - $22.00 per hour

Job description:

Summary: The Customer Service Representative supports water product lines by answering calls, processing orders, preparing correspondence, and ensuring customer satisfaction. This role acts as a liaison between customers and the company to facilitate sales and resolve account or service issues, providing information about products and services.

Location: Hemet, CA

Type: Temp-to-Hire

Pay: $20–$22/hour (DOE)

Schedule: Full-Time

Key Responsibilities:

• Enter orders into ERP system
• Enter PO's from customers into ERP
• Prepares work orders for distribution to the production department
• Ensures SOP's are up to date and changed as needed.
• Receive and make calls direct from and to customers through call center log in.
• Review Bill of Material (BOM) and adjust as needed

Skills and Experience Needed

• 4 years of customer service and admin experience
• Proficient with MS Word, Excel, spreadsheets and databases
• Must be very detail oriented and have excellent customer service skills
• Experience with Oracle or other ERP systems is a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to work both independently and collaboratively in a team setting.
• A sense of urgency, accountability, and a positive attitude.

Requirements:

• Must be able to pass a background check.
• HS Diploma or GED
• Must be able to pass a Drug test.

If you meet this qualifications, please submit your resume with recent relevant experience.

Job Type: Full-time

Benefits:

 

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

 

Work Location: In person