Job post summary

Date posted: January 27, 2026

Pay: $23.00 - $25.00 per hour

Job description:

Administrative Technician

Emergency Operations & Cannabis Compliance Department

We are currently seeking a detail-oriented and customer-focused Administrative Technician to support the Emergency Operations & Cannabis Compliance Department.

This is a long-term temporary opportunity with the potential to convert to full-time employment, as many employees have successfully done.

Position Details

• Pay Rate: $23.00 – $25.00 per hour
• Schedule: Monday – Friday- 8:00 a.m. – 5:00 p.m. or 9:00 a.m. – 6:00 p.m.
• Assignment Type: Long-term temporary with possibility of full-time
• Driving Required: No
• Education Required: High School Diploma or equivalent
• Background Check: Must successfully pass

Position Summary

This position provides front-facing customer service and internal administrative support in a public-sector environment. The ideal candidate is organized, professional, and comfortable interacting with the public while supporting departmental operations, programs, and outreach efforts.

Key Responsibilities

• Provide professional customer service in a public-facing, government setting, including responding to cannabis-related inquiries from the public and licensed operators.
• Respond to inquiries in person, by phone, and via email regarding cannabis compliance requirements, applications, permits, and general program information.
• Perform accurate data entry, filing, document processing, and record maintenance related to cannabis licensing, compliance documentation, and departmental records.
• Assist with scheduling, calendar coordination, and internal communications for inspections, hearings, outreach activities, and compliance reviews.
• Support cannabis compliance programs, including tracking applications, renewals, and compliance status in accordance with City regulations and procedures.
• Coordinate with internal departments and external stakeholders to support enforcement, compliance, and regulatory activities.
• Assist with community outreach and public education events related to cannabis regulations and City programs.
• Provide administrative and logistical support during emergency operations, including documentation, communications, and coordination as needed.
• Maintain confidentiality and handle sensitive or regulated information in compliance with City policies.
• Perform other related duties as assigned.

Preferred Qualifications

• Prior customer service experience, preferably in a government or public-facing environment
• Strong administrative and organizational skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Professional written and verbal communication skills
• Bilingual Spanish/English preferred, but not required
• Availability to work occasional Saturdays for outreach events or special programs

Job Types: Full-time, Contract

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have experience providing customer service in a public-facing or government setting?
• Are you available to work Monday–Friday with occasional Saturdays for community events or outreach?
• Are you bilingual in Spanish and English?

Education:

• High school or equivalent (Required)

Work Location: In person